Did someone charge you for programming the unit before you realized you can do it yourself.?
You need to post up some information before we can get you going --like ----
What bin file is loaded.?
What sats are you trying to view.?
What Dish and LNB's.?
What antenna settings.?
What Private Server are you using.?
Answer the above and we can try and help you.
BTW ----Please stop PM'ing Mods for help ----We can do it all in the forums in this thread.